Single Float Sessions
Any unused Float Sessions/Gift Certificates never expire and can be shared with friends and family. All Pre-Paid Float Sessions/Gift Certificates are FULLY REFUNDABLE within 14 days of purchase.
Any float sessions purchased as part of a package (Grand Opening Special, Two Float Package, Four Float Pack, Pregnancy Package, Seasonal Promotional Packages, etc) never expire and can be shared with friends and family at any time.
Float Packages that have not been used or shared can be returned up to 14 days after purchase (float packages are considered used once one float session has been used or shared with someone else).
Float packages cannot be returned once a float has been used/shared. Again, unused floats that remain part of a package can be shared with friends and family and never expire.
• Memberships are automatically billed on a recurring, quarterly basis.
• Floats that have accumulated during your membership never expire as long as your membership is current.
• Floats may be gifted to your family and friends! Gifted floats expire after 365 days.
• 30 days notice PRIOR to the next billing cycle is required for effective termination.
• Once a membership is terminated, any remaining floats in the members account will expire 1 year after the date of termination.
Please be aware of our 24-Hour cancellation policy. Appointments cancelled with less than 24-Hour notice will be charged a $30 cancellation fee.
Abandoned appointments (no prior phone call/e-mail cancelling the appointment) will be charged the full amount of the service booked to the card on file. If a float credit is in the account, that float credit will be used.
VIP Members will pay a $30 Abandoned Appointment Fee (as opposed to the full price of a float).
All Appointments MUST be cancelled via phone at 215-345-1100. If calling after hours, please leave a message. Cancellation requests will not be accepted via e-mail.